Boost income and customer satisfaction with value-added ATM transactions.

The Document Innovations ATM/Card Transaction module (ACT) lets you control exactly how ATM charges are assessed, refunded, processed, and reported. In addition, the Rewards features help you increase interchange income, reduce check-processing costs, and gain a viable marketing tool. 

ACT’s wide variety of flexible, customizable features allows you to:

• Refund ATM fees assessed by other banks or your bank—defining a soft number of refunds by class code and/or branch number.
• Reward customers for using a debit card instead of checks – segregating PIN and Signature-based transactions.
• Customize service fees by class code and/or branch number.

Drive account generation and retention with this unique automatic savings tool.

From Document Innovations comes RoundUp Savings, an innovative software module that rounds up debit card transactions to the next whole dollar. It then debits this difference from the attached checking account and credits it to the customers’ accounts of their choice.  Ideal for new customer promotions, account retention, and increased savings deposits, RoundUp Savings is a must-have for leading banks.

Retain valued customers. Offer them any of the RoundUp Savings options.

• RoundUp Savings credits can be split equally among multiple accounts—up to five.
• RoundUp Savings is not limited to crediting savings accounts. Your customers may opt to fund another DDA, a charitable account, a retirement plan, or to reduce the principle on a loan.
• Your bank can match the RoundUp Savings amount with any percentage and for any duration. For instance, you might market 100% matching for the first 120 days, then at a reduced rate (or zero) after that.

This application is an add-on to the ACT module. That means you’ll receive the advantages of Document Innovations’ ATM/Card Transaction module as well.

Create individualized customer notices quickly, simply, and accurately.

Our Customer Notification Process (CNP) lets you create customer notices and/or letters with individualized account data embedded within.  CNP makes customer communication clear and efficient, utilizing your current paper stock. And since correspondence is created on the mainframe, your operations are completely seamless.

Here is just a sample of the documents CNP can generate:

• Periodic overdraft notices
• Loan extension notices
• New account letters
• Past due note letters
• The possibilities are endless…

Streamline official check processing while improving accuracy, eliminating waste.

Official Check Assistant (OCA) is the optimum method of generating issuance files for transmission to your official check processor. The accuracy and flexibility of OCA will save you time and money when performing this tedious task. OCA efficiently extracts official check information, assigns check numbers, and creates an accurate issuance file. You can even reprint select checks without rerunning an entire batch, reducing check stock loss.

Provide customers with immediate account updates; reduce phone inquiries on balance, transaction activity.

Our Mainframe to Electronic banking Memo post Operations (MEMO) software provides immediate transfer of memo-posted transaction detail into your third-party electronic banking system. Your customers will receive instant, up-to-date balances and transaction activity records. Ultimately, this decreases phone inquiries while increasing bank productivity and customer satisfaction.

Bonus Checking
Encourage the use of your electronic banking products by offering interest rate bonuses.

Card Research and Display
Maintain and report card account histories.

Sweep Account Processing
Automate your sweep account management.

Contact us today for more details on our many proven software products.